Terms and Conditions
IMPORTANT INFORMATION
These Terms are important, and we encourage you to read them carefully. Below are some key points that we want to emphasize:
Your Consumer Rights
As a consumer, you have rights under the Australian Consumer Law that Gleemium cannot limit or exclude. Nothing in these Terms is intended to reduce or exclude your consumer rights.
Our Liability to You
To the extent permitted by law, Gleemium’ s liability is limited as follows:
- We exclude all implied terms and warranties.
- We are not liable for indirect or consequential loss.
- We are not responsible for any loss, theft, or damage to products after they have been delivered to you or your designated ATL (Authority to Leave) address.
- If your credit/debit card is used fraudulently, Gleemium is not liable unless our actions or omissions caused the loss.
- If Gleemium is liable for any losses, our liability will be capped at the total value of the products purchased, unless otherwise required by law.
Gleemium - Online Shopping Terms and Conditions
- Introduction
Welcome to Gleemium! By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before making any purchases.
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Variations
Gleemium reserves the right to update or modify these Terms and Conditions at any time. Any changes will take effect from the time they are posted on our website. The Terms and Conditions current at the time you place your order will apply to that order.
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Your Order
By placing an order, you agree that all details provided are accurate. Orders may be subject to availability, and we reserve the right to refuse or cancel any order.
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Prices, Payment, and GST
All prices are listed in AUD and include GST unless otherwise stated. Payments are processed securely, and we accept major credit cards, PayPal, and AfterPay. We reserve the right to adjust prices without notice. If you are purchasing from outside Australia, please note that local duties, taxes, or fees may apply.
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Special Offers and Promotions (e.g., Free Shipping)
Occasionally, Gleemium may offer special promotions, such as free shipping for orders over $200. These promotions are valid for a limited time and cannot be combined with other discounts unless explicitly stated.
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Shipping Promotions
Our free shipping promotion is available on all orders over $200. For orders under $100, a flat shipping rate of $10 applies. Additional charges may be incurred for heavy or bulk orders. International shipping charges will vary depending on location.
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Payment Security
Your payment information is processed through secure payment gateways and is protected with SSL encryption. Gleemium does not store your credit card information, ensuring your payment details remain secure.
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Delivery
We aim to dispatch all orders within 1-2 business days. Delivery times vary based on location:
- Australia: 3-5 business days.
- International: 7-14 business days. For more details, please refer to our Shipping Policy.
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Our Products
While we make every effort to accurately describe and display our products, Gleemium cannot guarantee that product colors, images, or descriptions are completely accurate. All products are subject to availability, and prices may change without notice.
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Returns
Gleemium offers a return policy for items that are unused and in their original packaging. For faulty or damaged items, please contact us within 48 hours of receipt for a replacement or refund. For more information, please see our Returns Policy.
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Your Rights under the Australian Consumer Law
You are entitled to certain rights under Australian Consumer Law in relation to our goods and services that we cannot exclude. These rights include warranties on goods for acceptable quality and fitness for purpose. Please refer to the Australian Consumer Law for more details.
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Disclaimer and Limitation of Liability
To the fullest extent permitted by law:
- We exclude all implied warranties and conditions.
- We are not liable for any indirect or consequential loss arising from your use of our website or products.
- Gleemium will not be liable for any loss, theft, or damage to products after delivery, including any "Authority to Leave" (ATL) arrangements.
- If you suffer losses due to fraudulent use of your payment method, Gleemium is not liable unless such fraud was caused by our actions or negligence.
- Our liability is capped at the total dollar amount of the products purchased by you in relation to which your loss arose.
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Warranties
Gleemium provides standard warranties as required under Australian Consumer Law. For additional manufacturer warranties, please refer to the product details or contact us for further information.
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Manufacturer Warranties
Certain products may come with manufacturer warranties. These warranties are provided by the product's manufacturer, and any claims should be made directly with the manufacturer.
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Gift Cards
Gleemium gift cards are valid for 12 months from the date of purchase. They are non-refundable and cannot be redeemed for cash.
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Other Policies
Please refer to our Privacy Policy, Returns Policy, and Shipping Policy for more details on how we handle your personal information, returns, and deliveries.
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Force Majeure
Gleemium is not responsible for any failure to perform due to unforeseen circumstances or events beyond our control, such as natural disasters, war, or government actions.
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Applicable Law
These Terms and Conditions are governed by the laws of Australia. Any disputes arising from your use of our website or purchases made through Gleemium will be subject to the jurisdiction of Australian courts.
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Relationship
Nothing in these Terms and Conditions creates a relationship of partnership, employment, or agency between you and Gleemium.
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Severability
If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in effect.
Changes to These Terms
Gleemium reserves the right to change these Terms from time to time. The Terms that are in place at the time you place an order will apply to that order.